Training and Development

Communication and Interpersonal Skills: “Persuasion”, the Leader Ultimate Weapon.

Communication and Interpersonal Skills is a paramount course to every single person in charge of people. During this course, participants will appreciate the relationship between self-management, effective communication and the ability to resolve conflict. They will understand also how negative communication processes and thinking patterns feed conflict and hinder its resolution, while positive ones help to prevent conflict and assist in its resolution.

In our efforts to get things done, we constantly have to get the cooperation of others. We often need to motivate them to do what we want. Motivating others requires effective communication on your part, so that others can find a reason to motivate themselves— threat, force or intimidation will get you compliance, at best.

By necessity communication is a two-way process. We interact and manage our daily lives through “conversation” with and/or among others—at home, out at the supermarket, in our jobs. Despite the fact that we take it for granted, communication is a sophisticated and tricky process. There is a list of “truths” about communication that we cannot avoid.
A must course for everyone who is aspiring to become a Total Quality Leader.

Course Overview

Please contact us for more detailed course outlines.

The Art of Selling with C.L.A.S.S -“The Salesperson of the Future”: (2 Days)

The best Sales and Productivity program of the millennium. Every single principle will increase your sales productivity by at least 15%. A Total Quality Leadership in Customer Service.

Selection Interviewing & The Art of Recruiting at No Cost (2 Days)

Recruiting is not a gamble… Arm yourself with the latest concepts, tactics, and techniques form the front lines of recruiting.

Total Quality Leadership Skills: “Leadership Management & Ethics to Win”:

Everything you need to know about Leadership and Supervision

COMMUNICATION AND INTERPERSONAL SKILLS - “PERSUASION”, THE LEADER’S ULTIMATE WEAPON:

The jewel in the leadership crown…” Who “Masters the word will master the World “

T3 - TEAMWORK, TALENT, TECHNOLOGY - “A JOURNEY THROUGH TOTAL QUALITY LEADERSHIP”

PERFORMANCE APPRAISALS & EVALUATIONS - “DEALING WITH EMPLOYEE PERFORMANCE PROBLEMS”

The art of assisting employees not only to meet but exceed performance standards.

PLANNING AND TIME MANAGEMENT (PROJECT MANAGEMENT)

The Art of “Do it Right the first time” and achieving more with less…

GOAL GETTING VERSUS GOAL SETTING - “The Map to Success”

“Success Must Be Attracted, Not Pursued”.

EFFECTIVE MEETINGS & PRESENTATIONS

All of the tools you need to effectively present, facilitate and lead a meeting.

CHANGE IN THE WORKPLACE - “Learning to Soar and Managing In a Changing Environment”

The Art of capitalizing on Paradigms

Tuition Fees

Individual Rates

The standard tuition fee for each course is $425.00 per person, per day.

Corporate Team Rates

Advance bookings of two or more participants from the same company qualify for the corporate team rate of $350. per person, per day.