Training and Development

Performance Appraisals & Evaluations:Dealing With Performance Problems

“Dealing With Performance Problems” seminar is designed to furnish participants with a method for dealing with very specific performance problems without creating a larger motivational problem. The seminar clearly demonstrates to supervisors and managers why punishment is so very seldom an effective means of dealing with performance problems, and provides alternative courses of action which yield much greater returns on performance and productivity.

Setting Job Standards - “Managing Employee Performance”

Establishing an effective and ongoing performance management system continues to be one of the greatest challenges facing organizations in today’s competitive global marketplace. Productivity, off-target objectives, substandard feedback, and new work values are issues that constantly confront organizations without an effective performance evaluation process.

Employees are more interested now than ever before in participating in setting their work goals; more demanding of knowing how they are doing on the job; more interested in developing areas where personal skills can be improved upon; and more concerned with seeing clear paths for career growth and development.

The Setting Job Standards & Managing Employee Performance seminar teaches managers the skills necessary to implement an ongoing effective performance management system. The program emphasizes the skills of observation & listening, evaluations, work ethics, development, and communication, leading to improved employee performance.

Course Overview

Please contact us for more detailed course outlines.

The Art of Selling with C.L.A.S.S -“The Salesperson of the Future”: (2 Days)

The best Sales and Productivity program of the millennium. Every single principle will increase your sales productivity by at least 15%. A Total Quality Leadership in Customer Service.

Selection Interviewing & The Art of Recruiting at No Cost (2 Days)

Recruiting is not a gamble… Arm yourself with the latest concepts, tactics, and techniques form the front lines of recruiting.

Total Quality Leadership Skills: “Leadership Management & Ethics to Win”:

Everything you need to know about Leadership and Supervision

COMMUNICATION AND INTERPERSONAL SKILLS - “PERSUASION”, THE LEADER’S ULTIMATE WEAPON:

The jewel in the leadership crown…” Who “Masters the word will master the World “

T3 - TEAMWORK, TALENT, TECHNOLOGY - “A JOURNEY THROUGH TOTAL QUALITY LEADERSHIP”

PERFORMANCE APPRAISALS & EVALUATIONS - “DEALING WITH EMPLOYEE PERFORMANCE PROBLEMS”

The art of assisting employees not only to meet but exceed performance standards.

PLANNING AND TIME MANAGEMENT (PROJECT MANAGEMENT)

The Art of “Do it Right the first time” and achieving more with less…

GOAL GETTING VERSUS GOAL SETTING - “The Map to Success”

“Success Must Be Attracted, Not Pursued”.

EFFECTIVE MEETINGS & PRESENTATIONS

All of the tools you need to effectively present, facilitate and lead a meeting.

CHANGE IN THE WORKPLACE - “Learning to Soar and Managing In a Changing Environment”

The Art of capitalizing on Paradigms

Tuition Fees

Individual Rates

The standard tuition fee for each course is $425.00 per person, per day.

Corporate Team Rates

Advance bookings of two or more participants from the same company qualify for the corporate team rate of $350. per person, per day.